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Privacy Policy

We take your right to privacy very seriously so please take a few moments to read how we collect and use your data. 

Shannon Sales is known as 'Contoller' of the personal data provided to us.

Why we need your data We need to collect this information about you when you sign up for deliveries and each time you have a need to update this information.

 We do not collect sensitive information such as any medical details.

 We store your personal information carefully.

You have consented to provide this information to us but can withdraw your consent at any time by getting in touch with us.

What we do with your data We retain personal information only as long as necessary to carry out these functions. If you notify us that you no longer wish to be listed on the database we will delete your information as soon as possible.

We only pass your details to a third party if there is a service issue that needs to repair, or if you take out a warranty on your goods.

We do not share your information with anyone unless we are required to do so by law.

We do not sell your information to anyone.

All the personal data we collect is located on servers within the European Union.

Customer Delivery Privacy Policy

As you may have heard from the news and press the General Data Protection Regulation (GDPR) comes in effect on 25th May 2018. In order to be fully compliant we have issued to you our privacy policy.

Why we need your data We need to collect personally identifiable information such as name, email address, location, telephone numbers and in some cases banking details so that you get the most out of Shannon Sales and we can fulfil your delivery requirements to the best of our abilities. Please be aware that:

We do not collect this information without permission

We store this personal information carefully and in full compliance with GDPR.

What are your rights?

You have the right to see the information we hold and/or require your data to be deleted by making a request via email to shannonsales@hotmail.co.uk or write to The Data Controller at Shannon Sales, The Old School, Holyhead Road, Chirk, Wrexham, LL14 5NA.

If at any point you believe the information we process on you is incorrect you can request to have it corrected. If you wish to raise a complaint on how we have handled your personal data, you can contact us and we will investigate the matter. You can request access to your information or ask us to delete it by contacting us.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commisioner's Office (ICO).

If you do not agree or would like some further information then please contact us at shannonsales@hotmail.co.uk